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November 1st through December 14th, the hours of operation are as follows:
Monday-Friday
8:00am-8:00pm EST
Saturday-Sunday
10:00am-4:00pm EST
Note: On December 15th, the hours of operation will be 8 am to 12 pm (EST).
December 16th through October 31st, the hours of operation are as follows:
Monday-Friday
9:00am-7:00pm EST
Saturday
9:00am-2:00pm EST
Sunday
Closed
Note: On January 15th, the hours of operation will be 9 am to 8 pm (EST).

In Western PA:
(833) 585-7331
In Central PA:
(833) 585-7332
In Northeastern PA:
(833) 585-7333
In Southeastern PA:
(855) 329-1768
In Delaware:
(833) 585-7334
In West Virginia:
(833) 585-7335
In Western NY:
(800) 888-5407
In Northeastern NY:
(800) 700-8482

Stop by a Highmark Direct Store. To see all 10 locations in Pennsylvania, visit highmarkdirect.com

Quesions about member benefits, claims or payments? Please call the number on the back of your ID card.